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Legal

Grievance redressal

Last updated [date]. Version [v1].

Short answer

How do I raise a grievance with StampMitra?

Write to lawyer.partners@stampmitra.in, describe what happened and quote any case reference. Escalations go to info@baniglobal.in. The grievance officer's name and the acknowledgement and resolution timelines are pending and shown as placeholders on this page until the final legal text is published.

Last updated

1. How to raise a grievance

[Legal copy pending. Describe what to include and the channels to use (email only).]

2. Grievance officer

[Legal copy pending. Name the grievance officer and the contact details.]

3. Acknowledgement and resolution

[Legal copy pending. Describe the acknowledgement and resolution timelines.]

4. Escalation

[Legal copy pending. Describe the escalation path beyond the grievance officer.]

Contact for grievances

Write to lawyer.partners@stampmitra.in. Escalations: info@baniglobal.in. Grievance officer: [Grievance officer name].