Who does what in a legal notice case?
A legal notice is a formal written communication, usually sent through an advocate, that sets out a grievance or a demand. On StampMitra three parties are involved. The customer supplies the facts and the documents. The partner advocate decides how the notice should read, signs it and sends it. The operations desk handles customer follow-ups and escalations so that the advocate can concentrate on the drafting.
The advocate is the professional in the case. StampMitra provides the workspace, the verified customer and the documents, but the content of the notice and the decision to accept the matter are the advocate's own. Typical matters include cheque bounce, recovery of dues, security deposits, salary claims and breaches of contract.
What are the stages of a legal notice case?
The table follows a single notice. The right-hand column shows what is recorded in the case at each stage, which is what makes the work easy to review later.
| Stage | What happens | What is recorded |
|---|---|---|
| 1. Request | A verified customer describes the matter and uploads documents | Customer details and uploads |
| 2. Assignment | A matching partner advocate is offered the case with a response timer | Offer, response and time |
| 3. Review | The advocate reads the facts and documents and requests more if needed | Document requests and uploads |
| 4. Draft | The advocate drafts the notice in the studio and shares it for approval | Draft versions and comments |
| 5. Sign | The advocate signs with a DSC and attaches the stamp details | Signed file and audit entry |
| 6. Dispatch | The notice is dispatched to the recipient and proof of delivery is uploaded | Proof of delivery |
| 7. Close and pay | The case closes and the earning reaches the partner's ledger | Ledger entry |
How does a partner advocate receive and accept a notice?
Customers are verified, and their documents are collected, before a case reaches you. A matching assignment appears in your inbox with a response timer set in your agreement: [Response window]. You can read the customer's documents before deciding, and you can decline a matter that does not suit you or that you cannot take on in the time available.
Matching depends on the services and states you chose in your checklist. You only receive notices that fit those choices, and you can ask the partner desk to pause assignments when you are unavailable.
How is the notice drafted and approved?
After accepting, you review the facts and request any missing document from inside the case. The customer sees the request and uploads against it, and both are kept in the timeline. When you are satisfied that you have what you need, you draft the notice in the studio.
Before anything is signed, you share the draft with the customer for approval. The customer can comment and ask for changes, and each version is kept, so there is always a record of what was agreed. Only after the customer approves does the case move to signing.
How is a legal notice signed and dispatched?
You sign the approved notice with your own Class 3 DSC inside the portal and attach the stamp details recorded for the case. The signed file is stored as a new version, and the audit trail records the signature with the time and device. The DSC signing guide shows what that looks like.
You then dispatch the notice to the recipient and upload the proof of delivery. Uploading the proof matters, because it completes the record and is what allows the case to close. Dispatch details and delivery proof stay in the vault, available to you while the case is open and to the customer afterwards.
What happens after the notice is delivered?
When delivery is recorded and the case closes, the earning enters your ledger with the fee, any GST, and TDS as applicable. It is paid on the next payout cycle, [Payout day] each [cycle], and a statement is emailed with the payout. Access to the case ends for you when the case closes.
The typical turnaround for a legal notice is [TAT], and the partner fee is [Fee card]. Both are set in your agreement. How the money is calculated is explained in the payouts and TDS guide.
What habits make notice work smoother?
- Respond to the offer inside the timer, even when the answer is to decline
- Ask for every missing document in one request instead of several
- Write the draft only from facts the customer has documented or confirmed
- Wait for the customer's approval before you sign anything
- Upload proof of delivery the same day it is available
The service page for legal notices lists the steps and the documents customers provide, and the technology page shows the screens you will use.
What if a notice case does not go smoothly?
Most cases follow the stages above, but a few predictable snags come up. A customer may be slow to approve a draft, a document may be unreadable, or the recipient's details may turn out to be incomplete. In each case the remedy is to ask clearly, inside the case, so that the request and the reply are both on the record.
- If the customer has not approved the draft, send a short reminder through the case and keep the draft as it is
- If a document cannot be read, request a clearer copy and say what is unreadable
- If the recipient's details are incomplete, ask for the missing detail before you sign, not after
- If you discover a conflict, decline or tell the partner desk straight away
- If a customer complaint or a difficult follow-up arises, write to the partner desk and let operations handle it
Whether a notice should be sent at all, and what time limits apply to the matter, are professional judgments that belong to the advocate. The platform records what happens, and does not decide it for you.